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Frequently Asked Questions
- 01. Where can I learn more about Derm Exclusive® products?
- 02. How long before I should expect to see results?
- 03. Are the instant firming results from Fill & Freeze® Wrinkle Treatment long-lasting?
- 04. Are Derm Exclusive products suitable for all skin types?
- 05. I have sensitive skin. Can I use Derm Exclusive?
- 06. How does Derm Exclusive conduct product safety testing?
- 07. How does the Derm Exclusive guarantee work?
- 08. Does Derm Exclusive test on animals?
- 01. Where can I learn more about Derm Exclusive® products?
- For more information about Derm Exclusive products and offers, contact us toll free at 1 (866) 482-6401 Monday through Friday from 6 AM to 6 PM PT, or email a Beauty Consultant at CustomerService@DermExclusive.com.
- 02. How long before I should expect to see results?
- Many Derm Exclusive users see an immediate improvement in the appearance of their skin. Fill & Freeze Wrinkle Treatment is formulated to fill in lines and wrinkles immediately while powerful anti-aging ingredients go to work, helping improve skin's appearance over time. Other Derm Exclusive products take a bit more time to show results. However, when you make Derm Exclusive part of your daily skin care regimen, you will begin to notice an improvement in skin tone and texture and in the appearance of lines and wrinkles in as little as 14 days. With continued use, you're likely to experience dramatic changes in 4 to 6 weeks.
- 03. Are the instant firming results from Fill & Freeze® Wrinkle Treatment long-lasting?
- The immediate skin transformation you witness when using Fill & Freeze Wrinkle Treatment is temporary. It is designed to instantly fill in and smooth wrinkles, giving your skin a flawless, smooth finish. However, Fill & Freeze contains other key ingredients that help fight aging over time, including Matrixyl® 3000, a peptide that has been clinically proven to help lift and firm skin and decrease the appearance of wrinkles by up to 44%.**
- 04. Are Derm Exclusive products suitable for all skin types?
- Yes, Derm Exclusive products are suitable for all skin types. However, different skin types react differently to new products, and no matter how carefully the products have been formulated, some users may still experience irritation. Because Derm Exclusive products contain advanced and powerful anti-aging ingredients, your skin may need time to adjust to them. If you experience any irritation, we suggest you use the products less frequently, gradually increasing your product usage to twice per day. However, if irritation continues, discontinue use.
- 05. I have sensitive skin. Can I use Derm Exclusive?
- Yes. However, we recommend that you start slowly. Derm Exclusive formulas contain powerful ingredients at high concentrations. We suggest that you begin your Derm Exclusive regimen with just a once-per-day application and gradually work up to twice per day after a week or two of use. If you have sensitive skin, we recommend that you test the products for a few days by dabbing a small amount of each product on your neck below your ear. If extreme redness or irritation occurs, discontinue use.
- 06. How does Derm Exclusive conduct product safety testing?
- Consumer safety has always been the top priority at Breakthrough in Beauty®. Therefore, we ensure that all Derm Exclusive products are rigorously tested by independent clinical labs and are evaluated and approved by dermatologists. We are proud of our enviable safety record and our continued commitment to producing quality products that are both safe and effective.
- 07. How does the Derm Exclusive guarantee work?
- We're so confident you'll see results with Derm Exclusive that we're offering a 30-day money-back guarantee. This offer is for a limited time only. If you don't experience a dramatically more youthful-looking appearance, simply call and return the products within 30 days, even if the bottles and jars are empty—no questions asked.
- 08. Does Derm Exclusive test on animals?
- Absolutely not. Derm Exclusive products are never tested on animals.
